Divya Mishra | Crisis Management | Young Scientist Award

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Dr. Divya Mishra | Crisis Management | Young Scientist Award

Delhi Technological University | India

Dr. Divya Mishra is an accomplished academician and researcher in the field of Human Resource Management and Organizational Behavior. Currently serving as Assistant Professor at Delhi Technological University, she holds a Ph.D. in HRM and OB from the same university. Her scholarly journey is distinguished by her UGC-NET JRF qualification in Commerce and Management and a consistent record of academic excellence, including gold medals from the University of Allahabad. She has published extensively in ABDC-ranked and Scopus-indexed journals, focusing on digital transformation, crowdsourcing, governance, and innovation. With professional experience in research and academia, she integrates theoretical insights with practical applications in her teaching. Dr. Mishra is also a certified HR analyst and an active contributor to workshops, conferences, and international journals. As a dynamic mentor, case study author, and book editor, she brings a holistic and impactful perspective to management research, particularly emphasizing value co-creation and technology-enabled governance systems.

Profile

Googlescholar

Education

Dr. Divya Mishra earned her Ph.D. in Human Resource Management and Organizational Behavior from Delhi Technological University, where she excelled with distinction. She holds postgraduate and undergraduate degrees in commerce, specializing in HR and Marketing, from the University of Allahabad, achieving top academic honors. Her early academic foundation was laid at Bethany Convent School, affiliated with CBSE, where she performed consistently well. She qualified for the UGC NET-JRF in Commerce and NET in Management, establishing her academic credentials further. Her academic trajectory reflects a consistent commitment to excellence, critical inquiry, and intellectual rigor. Her exposure to advanced quantitative research methods, structural equation modeling, and mixed-method approaches has enhanced her capacity to address contemporary challenges in management science. Additionally, her participation in numerous workshops and FDPs on research methodology, data analytics, AI, and publication ethics highlights her drive for continuous learning and academic engagement in evolving interdisciplinary domains.

Experience

Dr. Divya Mishra’s professional journey reflects a diverse blend of teaching, research, and industry experience. As an Assistant Professor at Delhi Technological University and previously at Vivekananda Institute of Professional Studies, she has taught management, business analytics, psychology, and development studies. Her academic roles include mentoring, research supervision, and curriculum design. She served as a Senior Research Fellow and Teaching Assistant at DTU during her Ph.D., contributing to research, teaching, and academic advising. Before transitioning into academia, she worked as a Research Associate at Boodle Web Mart, Noida, where she specialized in market research and data-driven strategic planning. Dr. Mishra also played pivotal roles in organizing NEP workshops, training programs, and interdisciplinary projects. Her experience spans both undergraduate and postgraduate teaching and encompasses administrative responsibilities, editorial work, and interdisciplinary collaboration. This multi-dimensional exposure has empowered her to integrate theory with practice and approach academia with real-world problem-solving insights.

Awards and Honors

Dr. Divya Mishra has received numerous academic distinctions throughout her career. She was awarded the prestigious HARI KESHAB GHOSH GOLD MEDAL, SRI BANARSILAL MEMORIAL GOLD MEDAL, and SRIBASANT BEHARI JAIRANI GOLD MEDAL for being the overall topper in both graduation and postgraduation from the University of Allahabad. She was honored with the Best Reviewer Award at the Academy of Management (AOM) Conference and serves as a peer reviewer for international journals like Springer Nature, IEEE, and others. She has completed multiple prestigious faculty development programs and earned certification in HR Analytics from the University of California, Irvine. Her role as organizer and coordinator in national-level NEP sensitization workshops highlights her leadership and academic outreach. Additionally, she has held key student leadership positions, including House Captain and Club Member, which nurtured her early organizational and leadership skills. These accolades demonstrate her excellence across academic, administrative, and scholarly domains

Research Focus

Dr. Divya Mishra’s research concentrates on Human Resource Management, Organizational Behavior, technological innovation, and digital governance, with a specific emphasis on crowdsourcing, open innovation, and digital transformation. Her interdisciplinary research explores the intersection of organizational learning, social capital, and strategic innovation. She employs quantitative and mixed-methods approaches, including Structural Equation Modeling and bibliometric analysis, to study knowledge transfer, governance models, influencer engagement, and entrepreneurial pathways. Her recent works address contemporary themes like crisis communication, participatory governance, influencer alignment, and metaverse adoption in banking. Her book on crowdsourcing and her editorial contribution to an upcoming Scopus-indexed volume showcase her depth in value co-creation and HR innovation. With several publications in SSCI/SCOPUS-indexed journals and over a dozen case studies published by SAGE, her research bridges academic theory and practical relevance. Dr. Mishra’s scholarship aligns with advancing organizational adaptability in the face of rapid digital change and stakeholder engagement in innovation ecosystems.

 

Publications

 

Effective governance through crowdsourcing: A strategic framework for empowered participation
Year: 2023
Citation: 8

Crowdsourcing-based social linkage and organizational innovation competence: knowledge transfer effectiveness and absorptive capacity as serial mediators
Year: 2024
Citation: 5

Crowdsourcing a wellspring of value co-creation: an integration of social capital and organisational learning mechanisms
Year: 2024
Citation: 4

Elucidating the determinants of crowdsourcing adoption for organisation value creation
Year: 2025
Citation: 3

 

Conclusion

Dr. Divya Mishra is a dynamic academician whose dedication to research, teaching, and innovation in Human Resource Management and Organizational Behavior significantly contributes to the evolving landscape of governance, technology, and organizational learning.

Busra Buran | Decision Making | Best Researcher Award

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Dr. Busra Buran | Decision Making | Best Researcher Award

Research Scholar| Istanbul Technical University, Turkey

Dr. Büşra Buran, born on August 13, 1988, in Kocaeli, Turkey, is a prominent expert in management engineering with a career deeply rooted in public transportation strategy and optimization. She currently serves as the Head of Strategy Development at IETT, Istanbul’s public transport authority. With over a decade of professional experience, Dr. Buran has successfully led numerous projects involving strategic planning, quality management, service improvement, and international collaboration. Her academic achievements include a Ph.D. in Management Engineering from Istanbul Technical University, an M.Sc. in Industrial Engineering from Galatasaray University, and a B.Eng. in Industrial Engineering from Yıldız Technical University. Fluent in English, she combines technical expertise with leadership capabilities, supported by various certifications in project management, quality control, and innovation. Her work has been recognized internationally, and she actively contributes to research with several publications focusing on fuzzy logic applications, transportation models, and digital transformation strategies in public transit systems.

Profile

🎓 Education

Dr. Büşra Buran holds a robust academic background in industrial and management engineering. She completed her Ph.D. in Business Management Engineering at Istanbul Technical University (2018–2023), graduating with a GPA of 3.5/4. Her doctoral research focused on advanced decision-making methods and innovation in public transportation. Prior to that, she earned her Master of Science in Industrial Engineering from Galatasaray University (2010–2012), achieving a GPA of 3.5/4. She began her academic journey with a Bachelor’s degree in Industrial Engineering from Yıldız Technical University (2007–2010), graduating with distinction (3.4/4). Her academic excellence is complemented by certifications in project management, innovation, quality systems, and team leadership. Dr. Buran’s education is deeply integrated with applied engineering practices, statistical modeling (SPSS, Minitab), simulation tools (Simul8), and machine learning (R), equipping her with a strong foundation in both theory and practice. Her studies enabled her to apply analytical, technical, and managerial skills to large-scale public service systems.

🧪 Experience

Dr. Büşra Buran has extensive professional experience in the public transportation sector, primarily at IETT, Istanbul’s leading transit authority. Since 2017, she has been serving as the Head of Strategy Development, where she manages strategic planning, performance metrics, quality systems, corporate innovation, and international partnerships. From 2014 to 2017, she was the Manager of Service Improvement, leading the development of a service quality model, auditing standards, and benchmarking global practices. Between 2013 and 2014, she worked as the Manager of Operation Planning, handling performance analysis and optimization of bus networks, including collaborative projects with TÜBİTAK. Her career began in 2010 as a Consultant for Istanbul’s Bus Rapid Transit system, optimizing routes and managing training for international BRT implementations. She is experienced in project management, process auditing, KPI reporting, and digital transformation. Her leadership has significantly enhanced the efficiency and global standing of Istanbul’s public transport network.

🏅 Awards and Honors

Dr. Büşra Buran has consistently demonstrated academic and professional excellence throughout her career. She graduated with honors at every level—achieving GPAs of 3.4/4 in her undergraduate studies, 3.5/4 in her master’s, and 3.5/4 during her Ph.D. She has also been recognized for her contributions to transportation planning and quality improvement at IETT, receiving internal commendations for successful project outcomes and strategic innovations. Her scientific research on fuzzy logic applications in public transport and sentiment analysis during the COVID-19 pandemic has been published in prestigious journals and international conferences by Springer and Elsevier. She has also earned certifications in Project Management, Corporate Quality, Risk & Process Management, and Leadership Innovation, strengthening her credentials as a thought leader in urban mobility systems. Her scholarly achievements, combined with her impactful real-world projects, highlight her as a distinguished figure in engineering management and urban transportation.

🔬 Research Focus

Dr. Buran’s research centers on the intersection of engineering management, public transportation systems, and fuzzy decision-making models. Her Ph.D. work and subsequent publications explore advanced methodologies such as Spherical and Intuitionistic Fuzzy AHP, hybrid fuzzy systems, sentiment analysis, and business model frameworks tailored for urban transport. She has published widely on topics such as bus type selection, public transport quality modeling, and global benchmarking of transit business models. Her studies frequently employ machine learning and simulation tools like R and Simul8, along with statistical software for system optimization. A significant part of her work also delves into digital transformation, strategic innovation, and service efficiency in public bus systems, particularly in mega-cities like Istanbul. Her research not only contributes theoretical advancements in engineering management but also provides practical insights for decision-makers in transit agencies, enhancing transportation planning, passenger satisfaction, and sustainable mobility strategies.

✅ Conclusion

Dr. Büşra Buran exemplifies the synergy between academic research and public sector innovation. With her strong background in industrial and management engineering, she has driven strategic advancements in Istanbul’s public transportation. Her work is a testament to effective leadership, data-driven decision-making, and continuous quality improvement in urban mobility systems.

Publications